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                            " Quality Service with Dignity"                                                                                                     Service  to  all  Faiths !            
The Ashford & Oliver Mortuary and Memorial Chapel on Farquhar Street                                                     


   We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here.

  The funeral service has evolved through the years as a result of our instinctive wish to honor our dead and to comfort the bereaved. The ceremony of the funeral symbolizes the beliefs of a culture, its hopes, its ideals, its spiritual concepts.
Just as there is complexity in life, so are there many dimensions of the modern funeral. It generally involves religious, social, fraternal, civic and military organizations. It is affected by local, state and federal laws and regulations. But most importantly, the funeral is a vital part of the process by which the bereaved begins to adjust to a way of life that has been abruptly altered.*

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THE FUNERAL DIRECTOR

  Immediately following a death, you can rely on a funeral director to be present when you most need his or her assistance—to help receive callers during the visitation, to guide you through the maze of paperwork and to offer support after the service.
And you can take comfort knowing that, they also are quietly working behind the scenes to take care of many important details for your family while creating a fitting tribute for the deceased. Possibly, not until after the funeral service will you fully appreciate the vast amount of detail, the numerous specialized services and the tremendous responsibilities the funeral director has assumed in serving your family at this time of need and often for a considerable period of time to follow.

THE FUNERAL SERVICE

The type of service conducted for the deceased is specified by the family. Funeral directors are trained to assist families in arranging whatever type of service they desire. The service, held either at a place of worship or at the funeral facility with the deceased present, varies in ritual according to denomination. The presence of friends at this time is an acknowledgement of friendship and support. It can be  helpful to friends and the community to have an obituary notice published announcing the death and type of service to be held.

RELIGIOUS SERVICE

If you  wish to have a religious service, the funeral director can suggest a clergy.

If a non-traditional service is desired, he or she can suggest alternatives that maintain the positive values and dignity of the funeral.

PRIVATE SERVICE

This service is by invitation only and may be held at a place of worship, a funeral home or a family home. Usually, selected relatives and a few close friends attend the funeral service. Often public visitation is held, condolences are sent, and the body is viewed.

MEMORIAL SERVICE

A memorial service is a service without the body present and can vary in ceremony and procedures according to the community and religious affiliations. Some families prefer public visitations followed by a private or graveside service with a memorial service later at the church or funeral home.

CREMATION

  What is cremation ?  click here*

Though some people choose cremation because it is a simple alternative to traditional burial, you still have choice of a funeral service, graveside ceremony, or even burial. In fact, most families choose to bury the cremated remains. .

The PALLBEARERS

Friends, relatives, church members or business associates may be asked to serve as pallbearers. The funeral director will secure pallbearers if requested to do so by the family.

The HONORARY PALLBEARERS

When the deceased has been active in political, business, church or civic circles, it may be appropriate for the family to request close associates of the deceased to serve as honorary pallbearers. They do not actively carry the casket.

A  EULOGY

A eulogy may be given by a member of the family, clergy, a close personal friend or a business associate of the deceased. The eulogy should offer praise and reflect the life of the person who has died.

What  should you wear?

Wearing colorful clothing is no longer inappropriate for relatives and friends. Persons attending a funeral should be dressed in good taste so as to show dignity and respect for the family and the occasion.

The FUNERAL PROCESSION / CORTEGE

When the funeral ceremony and the burial are both held within the local area, friends and relatives may accompany the family to the cemetery. The procession is formed at the funeral home or place of worship.

CONDOLENCES

The time of death is a very confusing time for family members. No matter what your means of expressing your sympathy, it is important to clearly identify yourself to the family.

FLOWERS

Sending a floral tribute is a very appropriate way of expressing sympathy to the family of the deceased. Flowers express a feeling of life and beauty and offer much comfort to the family. A floral tribute can either be sent to the funeral facility or the residence. The florist places an identification card on the floral tribute. At the funeral facility, the cards are removed from the floral tributes and given to the family so they may acknowledge the tributes sent.

MASS CARDS

Mass cards can be sent either by Catholic or non-Catholic friends. The offering of prayers is a valued expression of sympathy to a Catholic family. A card indicating that a Mass for the deceased has been arranged may be obtained from any Catholic Parish. In some areas it is possible to obtain Mass cards at the funeral home. The Mass offering card or envelope is given to the family as an indication of understanding, faith and compassion. Make sure that your name and address is legible and that you list your postal code. This will make it easier for the family to acknowledge your gift.

MEMORIAL DONATIONS

A memorial contribution, to a specific cause or charity, can be appreciated as flowers. A large number of memorial funds are available, however the family may have expressed a preference. Memorial donations provide financial support for various projects. If recognized as a charitable institution, some gifts may be deductible for tax purposes.

SYMPATHY CARDS

Sending a card of sympathy, even if you are only an acquaintance, is appropriate. It means so much to the family members to know they are in good thoughts.

PERSONAL NOTES

A personal note of sympathy is very meaningful. Express yourself openly and sincerely.

TELEPHONE CALLS

Speaking to a family member gives you an opportunity to offer your services and make them feel you really care. If they wish to discuss their recent loss, don't hesitate to talk to the person about the deceased. Be a good listener. Sending a telegram expressing your sympathy is also appropriate.

VISITATION

Your presence at the visitation demonstrates that although someone has died, friends still remain. Your presence is an eloquent statement that you care.
When the funeral service is over, the survivors often feel very alone in dealing with their feelings. It is important that they know you are still there. Keep in touch !

ACKNOWLEDGMENTS The family should acknowledge the flowers and messages sent by relatives and friends. When food and personal services are donated, these thoughtful acts also should be acknowledged, as should the services of the pallbearers. The funeral director may have available printed acknowledgement cards which can be used by the family. When the sender is well known to the family, a short personal note can be written on the acknowledgment card expressing appreciation for a contribution or personal service received.

CHILDREN AT FUNERALS

At a very early age, children have an awareness of and a response to death. Children should be given the option to attend visitation and the funeral service.

GRIEF RECOVERY

It is healthy to recognize death and discuss it realistically with friends and relatives. When a person dies, there is grief that needs to be shared. Expressions of sympathy and the offering of yourself to help others following the funeral are welcomed. It is important that we share our grief with one another.

PAPER WORK ,PAPER WORK ,PAPER WORK

Unfortunately, there will be a lot of paperwork. The funeral director can assist you in securing all the benefits rightfully due you, guide you to the proper resources, and assist in much of the paperwork required to file for insurance, Social Security and Veterans Administration Benefits. Some of the assistance your funeral director can provide includes the following:

·  Death certificates necessary to file for insurance benefits;

·  Send an appropriate form of the death certificate to Social Security;

·  Direct you to your nearest Social Security office to determine current benefits and to file a claim, including Survivor Benefits;

·  Obtain an American flag for any honorably discharged Veteran;

·  Assist you in applying for a Veteran's grave marker and in making arrangements for burial in a national cemetery for eligible Veterans and family members.

THE CASKET

Whether you are preplanning for yourself, or choosing for a loved one, casket selection is a very personal decision, and an expression of your feelings. A wide variety of caskets, in many price ranges, are available. You can rely upon the  funeral director as an invaluable source to provide you with all the information you need to make a selection.

A  VAULT

Although not required by law, you may desire to select a  vault; a sealed, warrantied and lined outer receptacle used in cemeteries for underground interment. Outer burial containers may be required by your cemetery or memorial park, to help preserve the beauty of the property and reduce maintenance costs by supporting the weight of the earth and heavy equipment that may pass over the grave.

  *High-quality structural concrete is the basis of a vaults' strength and durability. Additional strength is added in the bonded interior liners, made of high-impact thermoformed plastics such as ABS Marbelon®*, ABS Trilon®* or Strentex®*. Beauty and additional strength are added with interior linings of stainless steel, copper or bronze.

 

   *wilbert funeral service 


Funeral Web Casting

Too often the only way distant friends and family can remember a loved one is by a phone
call, sending a card or flowers along with heartfelt sympathy and remembrances. These
gestures can never replace actual participation in celebrating the life of someone close.

Or the first time, whether planning a service to meet an immediate need or thinking ahead, funeral plans can involve every friend and family member, regardless of where they live. World Wide Memorials powered by Event By Wire, provides an easy-to-use webcast, that can broadcast live video and sound of the memorial service via the Internet directly into the homes of those loved ones who cannot physically attend any type of service.

This unique service offers families a choice that simplifies decisions and ensures they can focus on creating a meaningful service that truly reflects the life of their loved one. Using high quality webcasting technology, World Wide Memorials captures and broadcasts the service, interment and other memorable moments as they happen over a discreet Internet connection directly into the homes and hearts of dozens of family and friends simultaneously via their PC’s. And, if virtual guests aren’t available at the exact time of the event, they can access the ceremony for up to 60 days on the Event By Wire web site.

In addition to easing concerns and planning for families at need, World Wide Memorials is a powerful program for individuals planning personal life celebrations in advance. With this service, individuals can choose their final resting place without concern that loved ones and friends may not be able to join in paying their last respects.

While bringing an important service to families, simply subscribing to the service for a low monthly fee, Clients can leverage the newest technology to connect loved ones while simultaneously, watching any type of service.

Easy to Use: World Wide Memorials can be setup in virtually any location with a wired or WiFi broadband connection in just about five minutes. Family and friends are invited by email and simply click on the link and through a high speed connection to their PC, view the service. The system comes packaged, making it completely portable, allowing both the memorial service and/ or the  interment to be broadcast.

In other words everything you need to make your live webcast, good quality video and sound . IT’S REALLY THAT EASY !